Operations Management is the administration of business practices to maximize efficiency within an organisation. It involves planning, organising, optimising and overseeing the organisation's business processes to establish sustainable cost leadership. Operations associates are responsible to ensure that the organisation successfully converts inputs such as materials, labour, and technology into profitable products or services.
Operations Associates play a pivotal role in multiple areas including but not limited to Business Process Reengineering, Service Delivery, Customer Support, Project Management, Quality, Control, Forecasting and Planning. Logistics and Supply Chain Management
Operations Associates contribute to critical organisational metrics linked to customer satisfaction, service/product delivery turnaround time (TAT) and the bottom line of the company, through designing and executing scalable business.
Operations Associates form an integral part of every organisational vertical, be it HR, IT, Finance, Logistics, Marketing or Sales. Their core responsibility lies in ensuring smooth day-to-day functioning of the business unit.
If you want to begin a career in Operations Management or simply acquire the necessary abilities, you're in the correct place!
Process analysis, flow rates, bottlenecks, and inventory levels are examined. After this course, you'll be able to solve a real-world business challenge.